Service

Our head office based team of workshop engineers work on major repairs, equipment refurbishment, and boiler inspections.

Emergency breakdown cover provided is by a team of 60 service engineers strategically located nationally, to deal with all mechanical breakdowns and installations. All engineers are supported by a Field Service Manager and a Technical & Training Manager.

Our head office based customer service department:

  • Handles breakdown calls
  • Schedules installations
  • Assigns workloads to engineers
  • Co-ordinates workshop
  • In-house parts department
  • Co-ordinate parts for workshop & field engineers

After Sales Support

All machines are supplied with one years parts & labour warranties.

2nd & 3rd year parts/ labour service contracts are available, however prices may vary upon make/ model.

Full workshop strip down service is available, and prices are available on request.

Workshop Service Includes

  • Complete strip down of machine
  • Boiler descale
  • Gaskets and seals replaced
  • All components cleaned and reassembled
  • Clean/inspect external body panels
  • Run and test machine
  • Full QC check
  • Please Note: Replacement of major components charged separately
  • Boiler inspection service available
  • Loan machines available. A small additional charge is made for this service