Where do they fit?

Everyone knows that to make a good coffee you need fresh beans and pure water. In the same fashion that a great watercolour doesn't paint itself, making a great coffee beverage takes a mixture of experience, science, and art. In the past you also needed a professional "barista" who had weeks of training and hours of practice in the art of creating quality beverages. Even then, the quality of drink varies from barista to barista and from day to day. Today, there are other options.

After selecting properly roasted beans the coffee artist must decide by trial and error the exact grind of the bean, the exact quantity of ground coffee to use, the perfect pressure and, the perfect brewing or extraction time. In the case of milk-based beverages, like lattes, the milk must be steamed to exact temperatures and consistencies for the various types of milk-based espresso beverages.

It is a tall order to learn coffee artistry, and just like a novice watercolour artist; there are few "first time" masterpieces. Even after the trade is learned, both the watercolour master and the coffee artist have occasional bad days that impact the quality of their artistry.

Enter the Super-Automatic commercial espresso machine! Over the years, we've been told that "automation does not produce quality products" and "we really need to focus on producing handmade goods". However in everything from electronics to automobiles and from food packaging to carpet weaving, automation has improved the quality of the product, has improved functionality and consistency, and has resulted in reduced costs.

OPERATING EFFICIENCY AND GUEST SATISFACTION

So what about Caterers and Hotelkeepers, should they consider using a one-step super automatic machine? The answer is YES! We believe that it is not just what goes on outside the machine, but it is also what goes on inside the machine that creates a substantial difference in your operating efficiencies, as well as increases overall satisfaction for your guests.

Let's first examine what happens on the outside. We have chosen, in our business, to feature the Concordia brand of machines manufactured by Concordia Coffee Systems - the originator of the super automatic process that combines making of espresso and preparing the milk in one step, at the touch of a button. All of Concordia's products use fresh beans and have integrated refrigerators to keep fresh milk, fresh. In addition, every machine comes standard with a water filtration system to ensure the water is as pure as possible.

Concordia's entire line of machines is particularly suited to self-service locations and to situations where high turnover in staff exists. Everything needed to make a world-class espresso based beverage is in the machine. The touchpad that controls the machine is simple to use with clearly marked instructions and several models feature beverage photos to assist the user in selecting the type of beverage they prefer.