Newcastle Coffee Machine Repairs & Servicing
Mulmar offers expert commercial coffee machine repairs in Newcastle and nearby areas delivered by experienced engineers who understand the urgency of keeping your business running.
With over 30 years of industry expertise, we’re equipped to carry out everything from urgent emergency callouts to regular planned maintenance.
We work on all machine types, including Bean-to-cup, Traditional espresso machines, Grinders and more.
We deal with all kinds of issues, including low pressure, inconsistent temperatures, faulty group heads, or blocked water lines.
We aim to resolve faults during the first visit and usually complete repairs within 90 minutes.
If repairs can’t be carried out on-site, our service desk team will discuss the options with you. This includes returning with parts, or the possibility of uplifting your machine for workshop repair (subject to payment being received).
Contact our team today.
Brands We Repair
Trusted for 30+ Years
With three decades of experience in the coffee machine industry, Mulmar is a trusted name for installation, servicing and emergency repairs across Newcastle and the UK.
Our engineers receive detailed one-to-one training to ensure every job is completed safely, efficiently, and with deep knowledge of how coffee machines work in live commercial settings. From technical diagnostics to safe working practice, nothing is left to chance.
Whatever the fault, our team will get your machine back to full capacity with minimal disruption.
✔ Over 30+ years of industry experience
✔ Expertly-trained engineers
✔ Over 4,000 OE stocked parts
✔ Resolve issues on the first visit
✔ Loan machine availability
✔ Full UK-wide coverage
✔ Fast workshop repair turnaround
✔ Ongoing machine maintenance packages
Our Coffee Machine Repair Services for Newcastle Businesses
On-site coffee machine repair in Newcastle
If your machine has broken down, we’ll send one of our engineers directly to your premises in Newcastle to assess and repair the issue quickly—most fixes are completed within 60 to 90 minutes.
If a fix isn’t possible on the day, our service desk team will discuss the options with you. This includes returning with parts, or the possibility of uplifting your machine for workshop repair (subject to payment being received.
Our on-site commercial coffee machine services include:
- Responsive repair for urgent breakdowns
- Preventative care to avoid future failures
- Replacement of dull coffee grinder blades
- Boiler health checks for consistent water temperature
- Full descaling to remove limescale and buildup
PSSR Testing
PSSR inspections are a legal requirement under UK law and must be carried out annually to ensure safe operation and compliance. Our fully qualified engineers conduct thorough on-site boiler inspections and issue the necessary PSSR Scheme of Examination documentation.
Who We've Worked With
Annual Coffee Machine Maintenance Plans in Newcastle
We offer two annual service plans to ensure you’re always getting the most from your coffee machine.
Labour Only Plan (with any spare parts paid for separately):
✔ Scheduled annual servicing by our expert technicians
✔ All labour costs included for maintenance visits, diagnostics, and call-outs
✔ Access to our technical support team for troubleshooting and advice
✔ On-site service, reducing machine downtime and disruption to your business
Parts and Labour Plan (with most replacement parts included)
✔ All the benefits of the Labour Only Plan, plus:
✔ Replacement parts included
✔ Quicker turnaround, as we’ll provide the replacement parts.
Weekend and bank holiday support for no coffee or dangerous situations only is available as an option. Please note, annual service plan cost depends on your machine type, level of cover and days covered – please contact us today to find out more.
If on-site repair isn’t possible during a maintenance visit, we’ll bring the unit to our workshop and leave a loan machine with you to minimise service disruption.
Fast Newcastle Callout Times
We provide same-day Newcastle repair and maintenance for coffee machine equipment.
Whether you need a last-minute repair, routine servicing, or a full annual maintenance check, we’ve got you covered. Our UK-wide network of trained engineers means we can respond quickly to any issue and get your coffee machine working again—fast.
Client Testimonials
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“Mulmar helped us to implement cutting edge technology within our business. Importantly they offer comprehensive support in these circumstances and have a direct relationship with the companies they represent. Mulmar are a company highly engaged in the front line of the coffee equipment evolution.”
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MAXWELL COLONNA-DASHWOOD, Three times UK Barista Champion and coffee business owner
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“Mulmar demonstrated at an early stage in our relationship that they are a true partner to Snowflake executing a great service from site selection advise, CAD design through to completion and ongoing service support at all our locations. ”
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ASAD KHAN , Founder & CEO of Snowflake Luxury Gelato
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“I have worked with Mulmar for over 28 years due to their excellent aftersales service, event support and training. I have purchased over 250 machines from them, including the E61 of which I am the biggest fan. The hot water production is extraordinary, it’s very forgiving and doesn’t make a bad coffee even if you make a mistake.”
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MARCO ARRIGO, Director of Training, Kofee UK
Frequently Asked Questions
Do we supply spare parts?
Yes—we carry over 4,000 Original Equipment (OE) spare parts for major coffee machine brands and models, allowing us to complete the vast majority of on-site repairs during the first visit.
Where do we operate?
We operate across the entirety of the UK mainland, with expert engineers available Monday to Friday, from 08:30 to 17:30. Support outside of regular hours is also available—please contact us to discuss your specific requirements.
What equipment do you cover?
Our engineers have the experience and spare parts to repair equipment from the following manufacturers:
- Casadio
- Grigia
- Faema
- Cimbali
- Slayer
- Marzocco
- Mazzer
- Victoria Arduino
- Bunn
- Marco
- Conti
- Iberital
- Expobar (Model and Location-Dependent)
- San Remo (Model and Location-Dependent)
Do you cover domestic equipment?
Unfortunately, at this time we are unable to provide repairs and servicing to most domestic equipment manufacturers such as Sage, Breville, De’Longhi and Gaggia.
We can, however, provide our services for domestic equipment from:
- Faema (Faemina)
- La Marzocco (Linea Mini & GS3)
Speak to us today
To enquire about our commercial coffee machine repair services in Newcastle, please submit a form below.