The Role Of The Barista
What Is A Barista?
A Barista is a fully trained and professional espresso maker. There knowledge and experience encompasses the history and art of making coffee on a variety of commercial espresso machines and grinders. A Barista is able to communicate effectively to staff and customers all aspects of coffee and to produce a range of high quality espresso based beverages.
Key Skills And Disciplines Of A Barista
A Barista is a sales person responsible for
- Suggesting or recommending a drink to a customer
- Taking the time to explain the menu options
- Making sure all customers are served
- Being aware of customer trends and innovative ideas
A Barista is a quality expert responsible for
- The overall reputation of the outlets coffee
- Ensuring the coffee is stored correctly
- Daily checking of the grind, dosage and freshness of the coffee
- Checking the espresso machine and grinder daily
- Quality of the espresso drinks served
- Training new staff on the espresso equipment
- Reporting and following up equipment faults and maintenance